At Grayn by Nidhi, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
By using our website, you agree to the terms described in this policy.
We may collect the following information when you interact with our site:
Name
Email address
Phone number
Billing and shipping address
Payment method details (processed securely through third-party gateways; we do not store card details)
IP address
Device information
Browser type
Cookies and tracking data for analytics & improved website experience
We use your information to:
Process and deliver your orders
Communicate with you regarding purchases, updates, or support
Provide customer service
Improve our product offerings and website performance
Prevent fraudulent activities
Send newsletters or promotions (only if subscribed)
We do not sell your data.
We may share information only with trusted partners:
Payment processors
Shipping/courier companies
Analytics providers
Website hosting services
All partners follow strict confidentiality standards.
Cookies help us personalize your experience. You can choose to disable cookies in your browser settings, but some site functionalities may be affected.
We use industry-standard encryption, secure servers, and safety protocols to protect your personal information.
However, no online method is 100% secure, and we cannot guarantee absolute security.
You may:
Request access to the personal data we hold
Request changes/corrections
Request deletion of your data
Opt out of marketing emails
If you have questions or concerns about privacy: